1. SAFE FOR THE ENVIRONMENT
All of our products are stringently monitored to ensure that they are safe for the environment and manufactured using processes which comply with the highest environmental standards.
2. SUSTAINING LOCAL COMMUNITIES
We work closely with our suppliers to support local communities around the world. We are committed to paying sustainable prices, addressing the injustices of conventional trade, which traditionally discriminates against the poorest, weakest producers. This enables suppliers to improve their position and have more control over their lives.
3. ENSURING WORKER RIGHTS
We provide training and free health care to our suppliers and their staff. We work with our suppliers to ensure decent working conditions, local sustainability, and fair terms of trade for workers in the developing world.
4. DEVELOPING SMALL BUSINESS
We are committed to helping develop sustainable businesses within disadvantaged and developing communities.
5. ETHICAL BUSINESS PRACTICES
We walk our talk. We are transparent and accountable with all of our stakeholders, taking a partnering and collaborative approach to business.
6. SUSTAINABLE PRODUCTS
We only sell products which provide environmental, social and economic benefits while protecting public health and environment over their whole life cycle, from the extraction of raw materials until the final disposal.
7. CUSTOMER SERVICE
For us this is a given. We value your input and feedback on what we do. Our staff are offered extensive training and development to ensure that you get great service, every time.
8. BECAUSE WE CARE
The values of the organisation include taking care of our people, being good neighbours, and fostering ethical business relationships.